Quanz understands that the auto collision repair process can be complicated and overwhelming, so we aim to simplify it as much as possible for our customers. That’s why we’ve assembled this easy-to-read outline so you’ll know what to expect when you bring your vehicle into Quanz’ collision repair shop after an accident.
- File insurance claim – You were in an accident, so you called your insurance company to file a claim.
- Car arrives at Quanz for a damage assessment – Your vehicle was towed to our collision repair shop in Rio Rancho.
- Technicians determine repairs needed – Our I-CAR Gold Class-certified auto collision repair technicians will determine what is needed to restore your vehicle’s function and appearance with a more detailed damage assessment.
- Determination if car is drivable – If your car is not drivable, you will be provided with a rental car by our on-site Enterprise rental service. Here, we will give you an estimated date for your auto collision repair to be completed.
- Technicians disassemble car – To check for hidden damage, our certified technicians will disassemble your vehicle. This includes removing panels to take a closer look at the vehicle.
- Repair work – Here we take care of the repairs in our collision repair shop, beginning with the major repairs first. Wherever possible, we use the original parts.
- Sent to paint body shop – This paint and refinish part of the process will get your vehicle not only working right again, but restore its appearance.
- Reassembly – The vehicle is then sent back to the body technician for reassembly. By this point, it is nearly impossible to find any indication of damage to the vehicle.
- Detail work – Our car detailing—that is, wash, buffing and waxing—is second to none in the Rio Rancho/Albuquerque area. Any minor imperfections will be corrected.
- Quality control – Here, we assign staff to inspect the finished vehicle. This way we can ensure the quality of the repair for us and you.
- Call you to pick it up – Once we’re through the auto collision repair process, we call you to pick up your vehicle.
The experts at Quanz Advanced Auto Care will take you through each step of the process and answer any questions you have. Whether its auto glass repair, suspension system repair, or transmission repair, we can explain everything that will happen to your vehicle during the major or minor collision repair process. You are welcome to stop by and check on the progress of your auto collision repair at any time, and we can also schedule status calls. Contact us today to find out more!